Shipping Info

At Mysha & Co., we strive to provide a seamless and reliable shipping experience for our customers. Below you’ll find important details about our shipping process, including delivery times, costs, and policies.

1. Processing Time

• Order Processing: Once your order is placed, it will be processed within 1-2 business days. During this time, we carefully prepare your items for shipment, including packaging and any necessary customization.
• Custom Orders: Please note that personalized or custom-made items may require additional processing time. 

2. Shipping Methods & Costs

• Domestic Shipping: We offer several shipping options for deliveries within USA. Shipping costs and delivery times will vary based on your location and the shipping method selected at checkout.
  • Standard Shipping: 5-7 business days - Free above $75 & $6 below
  • Expedited Shipping: 2 Day shipping - $15
  • Overnight Shipping: 1 Day shipping - $20
• International Shipping: We also ship all over the world. International shipping costs and delivery times will depend on the destination country and the shipping method chosen.
  • Standard International Shipping: 7- 12 business days - $45
  • Expedited International Shipping: 3-4 business days - $60

3. Order Tracking

• Once your order has been shipped, you will receive a confirmation email with tracking information. This allows you to monitor your shipment's progress and estimated delivery date. You can also track your order through your Mysha & Co. account on our website.

4. Shipping Policy

• Address Accuracy: Please ensure that your shipping address is correct at the time of checkout. We are not responsible for delays or lost packages due to incorrect or incomplete addresses.
• Customs and Duties: For international orders, please be aware that customs fees, import duties, and taxes may apply upon arrival in your country. These charges are the responsibility of the recipient and are not included in the purchase price or shipping costs.

5. Delivery Times

• Delivery times are estimates and may vary due to factors such as weather conditions, holidays, and carrier delays. While we strive to meet the estimated delivery dates, we cannot guarantee exact delivery times.

6. Lost or Damaged Packages

• If your package is lost or arrives damaged, please contact us immediately at customerlove@mysha.co with your order number and details. We will work with the shipping carrier to resolve the issue and ensure you receive your order.

7. Order Modifications and Cancellations

• If you need to modify or cancel your order, please contact us as soon as possible at customersupport@mysha.co. Once your order has been processed and shipped, we may not be able to make changes or cancellations.

8. Questions?

• If you have any questions or concerns about shipping, please feel free to contact our customer support team at customerlove@mysha.co. We’re here to help and ensure that your Mysha & Co. experience is exceptional from start to finish.

Thank you for choosing Mysha & Co. for your personalized silver jewelry needs. We are dedicated to delivering your order with care and precision.